Regulation on the protection of personal data

Principles of working with your data

We are a company - Peter Torhan, Uralská 689/7, 160 00 Prague 6-Bubeneč, Czech Republic

Company ID number - 02195607; email address: info@gemspact.de

We operate an e-shop on the websites: gemspact.de, gemspact.com

We process certain personal data in order to provide our services, sell goods, and operate our websites.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR").

PROCESSING OF PERSONAL DATA

Processing of personal data when using the contact form

When you inquire about our products and services, we use the contact details you provide, in particular via the inquiry form. This includes the following data: Name, address, email addresses

For what reason?

We will contact you to agree on the next steps regarding goods and services and to process your order.

On what legal basis?

This processing is carried out on the basis of Article 6(1)(b) of the GDPR - conclusion of a contract or implementation of pre-contractual measures at your request.

How long do we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 3 months from our last communication.

Processing of personal data when purchasing

When you make a purchase from us, we work with the data you provide on our behalf. This mainly concerns billing information: first name, last name, address, and email address.

Why?

We need to process personal data in order to fulfill our contract—to deliver our goods or services to you. We also use your contact details to communicate with you about the status of your order, any complaints, or your questions.

We will continue to process personal data for the purpose of fulfilling our legal obligations (in particular for accounting and tax purposes, or for handling complaints, etc.).

How long do we process personal data?

For the duration of the provision of our services and then for 3 months after the last provision of the service or delivery of goods.

Newsletter (commercial communication)

If you are a purchasing customer and did not unsubscribe at the time of purchase, we will use your email address to send you our newsletter.

On what legal basis?

We may do so in accordance with Section 7(3) of Act No. 480/2004 Coll. on certain information society services, unless you have prohibited us from doing so at the time of purchase.

How long do we process personal data?

1 year/years from your last purchase. You can unsubscribe from the mailing list at any time by email or by contacting us at the email address provided on the website.

WHO HAS ACCESS TO THE DATA?

Your data remains with us. However, some companies or other persons work for us and have access to the data because they help us operate our e-shop. These companies are:

The operator of the Shoptet e-shop platform (Shoptet as, with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID No. 289 35 675, the company is registered with the Municipal Court in Prague, Section B, File 25 395).

Companies involved in the transport of goods: In the case of a shipment delivered within the Czech Republic, it must be sent to the following address: Deutsche Post, DPD, PPL, Fedex, USPS, TNT.

Companies involved in sending payments: SHOPTETPAY

Email service provider: gmail

Marketing agency:

We process personal data only within the European Union.

WHAT ELSE SHOULD YOU KNOW?

Our company does not have a data protection officer.

Our company does not make decisions based on automated processing or profiling.

If you have any questions regarding personal data, please contact us at the email address listed on the website or call the phone number listed on the website.

USE OF COOKIES

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, such as enabling efficient navigation between web pages, remembering your preferences, and improving the overall user experience. They can also ensure that the advertisements you see online are more relevant to you and your interests.

We use the following cookies on our website:

Necessary cookies: These are necessary for the operation of the website, for example, they enable you to log in to secure areas of the website and other basic website functions. This category of cookies cannot be disabled.

Analytical/statistical cookies: These allow us, for example, to recognize and count the number of visitors and to monitor how our visitors use the website. They help us improve the functioning of the website, for example by making it easier for users to find what they are looking for. We only process these files with your prior consent.

Advertising cookies: These are used to track preferences and allow you to view advertising and other content that best matches your interests and online behavior. We only run these files with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies on the website and/or obtain data collected using cookies.

Cookies used:

Technical name	Publisher	Purpose of cookie description	Dauer
Google Analytics	Google		Teilzeit / Festanstellung)

For more information about cookies and their current list, please refer to your individual internet browser, usually in the "Developer Tools" section.

You can express your consent by checking the box in the cookie bar. You can then reject cookies or set only some of them in your internet browser settings.

For more information about managing cookies in individual browsers, please refer to the following links:

Internet Explorer -https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome -https://support.google.com/chrome/answer/95647?co=GENIE. Platform%3DDesktop&hl=en

Firefox -https://support.mozilla.org/cs/kb/enable-zakazani-cookies

Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac

Opera -https://help.opera.com/cs/latest/security-and-privacy/

Microsoft Edge -https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles

YOUR RIGHTS IN RELATION TO THE PROCESSING OF PERSONAL DATA.

Among other things, the GDPR gives you the right to contact us and request information about how we process your personal data, request access to this data and its updating or correction, or request a restriction on its processing. You can request a copy of the personal data being processed, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interest.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or to take your claims to court.

These terms and conditions are valid from January 1, 2022.